Conference Call International (CCI) is a fast growing unified communications business that has recently expanded its reach into Asia.
Over ten years the company outgrew the capability of its IT service and was in need of something more robust. Looking for a way to update their systems and security posture to keep up with their expanding technology needs, CCI partnered with the team at Kiandra.
Life Without Barriers (LWB) is a secular, not-for-profit organisation providing care and support services across and New Zealand. LWB’s community-based programs assist children, young people, adults, families and communities. A workforce of over 3000 employees, carers, contractors and volunteers support 4000 clients with high and complex needs. In order to facilitate this level of care, and cater to the growing body of those in need, Kiandra worked closely with LWB on a bespoke customer relationship management system to record, report on and mange service delivery.
Kiandra was engaged by the Victorian Department of Sustainability & Environment (DSE) to design and develop a custom software, web-based solution to enable over 1500 volunteers to record water quality data that informs waterway managers about the health of Victoria’s waterways and helps to identify emerging issues. The innovative Waterwatch solution earned Kiandra the coveted title of Microsoft Australia Software Development Partner of the Year. Kiandra was selected out of a national field of top development houses for the market leading solution.
Appfail is a cloud service that monitors websites built on Microsoft platforms, tracking and recording details of every failure that occurs in the site’s code. It stores and analyses detailed failure data and surfaces important information to website developers and administrators. It enables developers to find, diagnose and fix the issues that matter most, as well as contact any affected users directly, to maintain customer satisfaction and minimise revenue loss. Built using the full Microsoft stack, this Azure cloud-based Software as a Service solution secured over 1000 subscriptions in its first 6 months. Appfail currently processes over 200,000 failures each day.
Victoria Police provides policing services to the Victorian community 24 hours a day, seven days a week, working to keep over 5.6 million Victorians safe. Victoria Police employs more than 15,761 people including police members, public servants, protective services officers, forensic scientists and other specialists. These people work from more than 500 locations across the state, ensuring that a safe and secure society underpins the economic, cultural and social wellbeing of Victoria. Kiandra worked with Vic Police to develop Police Bank Online, a resource management platform. Kiandra’s solution has provided a huge improvement to Police operations throughout the state, enabling Victoria Police to launch over 4000 additional days of experienced resource deployment for specific evidence-based targeted operations over the last 12 months. This is expected to double and then triple in the coming years.
Manningham Council provides in excess of 100 services to more than 116,000 residents, ratepayers, businesses and community groups, across a 114 square kilometre municipality. As council’s uptake of new technologies grows, a focus on IT security has become increasingly important to ensure it is able to carry out its responsibilities, in an efficient and effective manner. Manningham Council identified the need to take a proactive approach to security – protecting itself from emerging cyber threats, and safeguarding its organisational information from tampering and inappropriate distribution, and turned to Kiandra for help.
MMDS is a leading medical service that is contracted by over 650 general practice clinics to provide urgent after hours care to patients, ensuring that when the need arises, patients are able to wait in the comfort of their homes for medical attention rather than call on an ambulance or hospital emergency department. Due to the nature of the organisation and associated regulatory and compliance requirements, MMDS saw a need to protect itself from emerging security threats, and safeguard its confidential patient medical records, and organisational information from tampering and inappropriate distribution. MMDS engaged Kiandra to put its security stance to the test and identify ways to reduce its overall security risk.
Mercer is a consulting leader in talent, health, retirement, and investments. Mercer help clients around the world with their most vital assets – their people. Kiandra worked with Mercer to develop the Online Superannuation Calculator to allow users to visualise their projected retirement income and superannuation balance based on a number of dynamic options.
As Australia’s largest independent safety solutions provider, RSEA is acknowledged as the market leader in all things safety. With a focus on protecting its clients, RSEA provides products to minimise occupational health and safety hazards. Kiandra are proud to manage and maintain RSEA’s environment, and when RSEA became the victim of malware – resulting in the company being blacklisted and unable to send or receive emails – Kiandra was a logical choice for specialist security services.
Fernwood Fitness is synonymous with Australian women’s health and fitness. With a strong drive to expand further into offering services online, Fernwood engaged Kiandra. Through innovative and creative use of modern mobile and web technologies Fernwood has now launched a new, online offering that helps their 68,000 members break through bad habits and kick start healthier ones.
ME Bank is a 100% Australian-owned, APRA regulated Bank. ME Bank is proudly built to provide a genuine banking alternative – a fairer way to bank. ME Bank had amassed a large quantity of digital assets promoting its offering to customers, and turned to Kiandra to help stock-take and streamline the creation of new sites and microsites for future.
Covering more than 1,000 square kilometres, the MFB protect almost four million Melbourne residents, workers and visitors, as well as billions of dollars of assets and infrastructure – 24 hours a day, 365 days a year. For MFB it is ‘mission critical’ to have an IT environment performing at optimal levels to ensure all personnel operate in an effective and efficient manner. MFB engage Kiandra to undertake a range of projects across both infrastructure and custom software development to ensure MFB’s technology remains as responsive as possible.
With a reputation as one of Australia and New Zealand’s leading Weight Management companies, Jenny Craig has enabled thousands of people to lose weight safely over the last 28 years.
Since its initial opening in 1983 with 9 centres, Jenny Craig Australia and New Zealand has expanded to over 100 centres across the two countries. After experiencing a period of strong growth, the Jenny Craig head office had outgrown its premises and needed to relocate to larger, more modern offices. The larger premises also afforded Jenny Craig the opportunity to bring its head office and call centre operation, located in a separate offices, under the one roof. Jenny Craig enlisted Kiandra as its preferred supplier to manage and deliver the successful relocation of its infrastructure.
T2 is cherished by tea devotees all over the world – it’s the tea that thousands of people start and end the day with. With 50 stores in Australia, New Zealand and the United Kingdom, T2 is Australia’s leading tea retailer, offering the country’s largest range of premium, fragrant tea and tea wares from all around the globe. With over 50 stores, a global wholesale network and a 24/7 online ordering system, T2 rely on Kiandra to deliver a highly available, reliable, secure and scalable environment.
Structerre Consulting Engineers – a multi-disciplinary engineering consultancy of over 200 people – is on a trajectory of strong growth. Structerre knew that in order to continue to thrive, it needed an ongoing, innovation-driven IT transformation program. This had led to Kiandra providing several continuous, agile-based teams to provide fundamental improvements to the way Structerre engages with its customers, manages projects internally and improve visibility across the business. The solutions for Structerre include ERP, direct client integration, portal access and automation across the organisation.
Independent Schools Victoria is a not-for-profit organisation dedicated to fostering a strong Independent education sector demonstrating best practice, and providing excellent outcomes for students and choice for families. Kiandra worked with ISV to develop a productivity and collaboration cross platform mobile app for roll out to 220 member schools.Watch the promo video