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CASE STUDIES

Solving complex problems with
award-winning OutSystems solutions

The Field
A revolutionary online job platform levels the playing field
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ME Bank
An award-winning solution for one of Australia's leading online banks
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Monson
140 hours of productivity gained per day across all of its sites
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TasWater
An award-winning app optimised for the field worker
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MER Solutions
Exceptional customer service hits a tight deadline
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WA Health
A drop in annual costs from $1.2 million to $400,000
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MSBase
A global platform that connects MS researchers
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Tahbilk
A new online store delivers a 250% increase in speed of sales.
View project
The Field
A revolutionary online job platform levels the playing field
View project
ME Bank
An award-winning solution for one of Australia's leading online banks
View project
Monson
140 hours of productivity gained per day across all of its sites
View project
View all projects

Who we help

Every industry faces its own unique challenges. Our goal is to provide our clients with custom software that goes beyond the ‘industry standard’ to deliver fit-for-purpose, robust and scalable solutions.

Awards and certifications

3 x

OutSystems Partner
of the Year

300

Successfully delivered projects (and counting!)

29

Years as a leader in custom software development

20

Years as a Microsoft Partner

Why partner with Kiandra?

As an award-winning Australian custom software development company, we’ve been a trusted partner for over 300 organisations since 1995. When you choose to work with Kiandra, you get experts who rapidly understand your business domain. You get a partner who invests in the relationship upfront and focuses on the long term to ensure successful outcomes. We believe it is the actions we take when facing challenges that sets us apart.

Here’s how we do it differently at Kiandra:

Free proof-of-concept
before you commit

We’ll invest time to prove our custom software solution will solve your most challenging problem and demonstrate our capability, by offering a proof-of-concept at no cost or obligation to you.

2-year warranty

We are committed to your success, and we back ourselves in our ability to deliver exceptional custom software with a 2-year warranty. We think this is one of the longest warranty periods offered by a custom software development company.

Australian founder-owned
and operated

We are almost exclusively onshore in Australian, with team members in Melbourne, Perth, Sydney and Brisbane .

Certified OutSystems
Premier Partner

As one of a few OutSystems Premier Partners in APAC and the first in Australia, we meet the highest criteria of the OutSystems Partner program as certified low-code experts delivering complex, high-stakes custom software projects

Ongoing application
support

Our dedicated team provides ongoing support services to troubleshoot with priority service levels and reporting to keep your application running smoothly and securely.

Specialising in
complex domains

Our speciality is complex business domains where custom software development is needed to support unique requirements, enable differentiation and comply with your technology, product, security, privacy and regulatory landscape.

Agility and governance

Embracing strong governance and process but avoiding inefficiency, we take ownership of your project by allocating an experienced, committed, and capable team backed by their breadth of industry knowledge and technology expertise.

Security and privacy

Secure by design, our custom software development practices comply with ISO27001 and the Essential 8 guidelines and leverage platforms with advanced security tools and privacy standards.

By partnering with Kiandra, you are choosing an Australian custom software development company with 30 years and over half a million hours of experience.

Trust in ANZ’s first Premier OutSystems Partner

Kiandra is proud to be the first Premier OutSystems Partner in the Australia and New Zealand (ANZ) region – the most important partnership status from the world’s leading enterprise low-code platform. Leveraging OutSystems, Kiandra can build your organisation enterprise-grade, mission-critical software in a fraction of the time.

Learn more

Frequently asked questions

What is low-code custom software development?

Low-code development is a method for creating applications that uses visual tools and drag-and-drop interfaces to reduce the amount of traditional coding required. A rapidly growing percentage of organisations are leveraging low code low-code development platforms to transform and accelerate their custom software development strategies. According to Gartner, “70% of new applications developed by organisations will use low-code or no-code technologies by 2025, up from less than 25% in 2020.

What is the difference between GenAI code generation, and GenAI in low-code?

GenAI code generation refers to using generative AI models to automatically write code based on input prompts or specifications, often producing full code snippets or boilerplate for traditional programming environments. This is useful for accelerating development by reducing manual coding tasks. In contrast, GenAI in low-code platforms integrates generative AI directly into visual development environments, enhancing the ability to generate or refine components, logic, and even UI elements based on user intent. Here, AI acts as an accelerator, making app building more efficient by automating aspects of the visual design and process logic.

Why choose custom software development over off-the-shelf solutions?

Custom software is designed to meet the unique requirements of your business, ensuring that all features and functionalities align perfectly with your processes, goals and regulatory obligations. This allows you to work your way and deliver differentiation to your end-users, giving you a competitive edge over companies using generic off-the-shelf solutions. Custom software can grow with your business and as your needs evolve, the software can be modified and expanded to accommodate new requirements when you want them.

What is the process to deliver custom software development?

Our delivery process is determined with you, based on your investment and availability of key stakeholders to assist on the project. We can offer arrangements from a single resource to augment your team, to a full Agile team. Depending on the arrangement, we generally follow a proven, iterative process of discovery, analysis, design, development, testing and deployment.

Why choose Kiandra as your custom software development company?

Kiandra has a team of experts who rapidly understand your business domain and invest in the relationship upfront, focusing on long-term success. We offer a proof-of-concept at no cost or obligation to demonstrate our capability and that we can solve your most challenging problems. And we back it up with a 2-year warranty on all of our custom software development.

What are the benefits of building custom software with low-code?

Building custom software with low-code offers several benefits:

Speed and Efficiency: Low-code development uses visual tools and drag-and-drop interfaces, which significantly reduce the amount of traditional coding required. This accelerates the development process and allows for faster delivery of applications and quicker deployment cycles.

Cost-Effectiveness: By reducing the need for extensive coding, low-code platforms can lower development costs. This makes it a more affordable long-term option for businesses looking to develop custom software.Flexibility and Scalability: Low-code platforms allow for easy modifications and updates to applications. This flexibility ensures that the software can evolve with the business's needs.

Integration Capabilities: Low-code platforms often come with built-in integration tools, making it easier to connect with other systems and services. This enhances the overall functionality and interoperability of the custom software.

Enterprise-Grade Security and Compliance: Low-code platforms like OutSystems integrate modern, end-to-end security into every aspect of its platform and applications, ensuring adherence to stringent security and compliance standards.

How does Kiandra ensure my project will be successful?

Our custom software development process includes strong governance and we are transparent about progress, risks and blockers. Our thorough discovery phase ensures a rapid transfer of context to our team, so we are better enabled to execute on the scope and more accurately estimate the effort required. This means we are able to track to a budget and schedule and easily identify when adjustments need to be made. We also include a 2-year warranty on our work to give you peace of mind that any defects will be rectified.

How do you avoid budget and schedule overrun in custom software development?

Kiandra have dedicated project managers who work with you to define project metrics including scope, budget and a delivery schedule. Regular check-ins and status reports provide visibility over progress and how the team are tracking against your project metrics. We employ a range of digital tools to make these processes efficient and transparent.  We also dedicate a portion of time to a discovery phase to ensure a thorough understanding of your needs and business domain so we can properly estimate the effort required. Finally, we factor contingencies into our estimation processes to allow for a degree of flex in scope and time.

What are the costs associated with low-code custom software development?

Custom software development has a higher up-front cost than off-the-shelf software but over the total lifetime of the application, you can realise savings. Your project will generally require licensing, development and support costs. Kiandra’s pricing depends on the scope of work and the amount of time it will take to discover, design, built, test, deploy and support your application. Some more complex software will require specialist roles that may also influence the price. All our pricing is transparent which means you can understand our daily rates, license costs, estimated time to achieve the scope of work and any risk margins that we may apply. In addition, custom software development can often facilitate a much higher ROI, especially in the long term, because the solution exactly matches your requirements and vision, without compromising on features or having to be much the same as your competitors.

Can our team join your team?

We strongly encourage close collaboration and can accommodate team enablement by including your people on our team so they may learn and develop their skills. They will be trained so that they become a contributing member to the delivery of the software, and be enabled to provide ongoing application support.

Project Kickoff Playbook

Discover Kiandra’s proven four-step system for planning, managing and launching software projects successfully.

Download now

Client testimonials

Tahbilk's Hayley Purbrick

Hayley Purbrick

Wine Club Manager,
Tahbilk

"It was really hands-on, we chose to partner in a very hand-in-hand way. We started with a prototype and worked closely testing it the whole way through – which was really good. The team at Kiandra were very receptive and responsive, it was a great process."

Helmut Butzkueven, Managing Director & MS Neurologist, MSBase Foundation

Helmut Butzkueven

Managing Director &
MS Neurologist, MSBase Foundation

"In collaboration with the MSBase Foundation, Kiandra has developed an outstanding Multiple Sclerosis monitoring and research system which will allow clinicians and people with MS to optimise management, research outcomes, and integrate data from many sources."

Monique Costantino - CMO - MONSON

Monique Costantino

CMO, Monson

"We narrowed our search to two providers and decided to partner with Kiandra – a decision we are very glad we made.

Congratulations to the Team at Kiandra for their amazing effort and patience in assisting us with this project build."

Selina Pickard - General Manager, the Field

Selina Pickard

General Manager,
the Field

"Kiandra were hugely passionate about our product and contributing to the social change our platform will make.

We knew that everyone at Kiandra was as invested as the Field team in ensuring the solution was a success."

Client testimonials

Tahbilk's Hayley Purbrick

Hayley Purbrick

Wine Club Manager, Tahbilk

"It was really hands-on, we chose to partner in a very hand-in-hand way. We started with a prototype and worked closely testing it the whole way through – which was really good. The team at Kiandra were very receptive and responsive, it was a great process."

Helmut Butzkueven, Managing Director & MS Neurologist, MSBase Foundation

Helmut Butzkueven

Managing Director & MS Neurologist, MSBase Foundation

"In collaboration with the MSBase Foundation, Kiandra has developed an outstanding Multiple Sclerosis monitoring and research system which will allow clinicians and people with MS to optimise management, research outcomes, and integrate data from many sources."

Monique Costantino - CMO - MONSON

Monique Costantino

CMO, Monson

"We narrowed our search to two providers and decided to partner with Kiandra – a decision we are very glad we made.

Congratulations to the Team at Kiandra for their amazing effort and patience in assisting us with this project build."

Selina Pickard - General Manager, the Field

Selina Pickard

General Manager, the Field

"Kiandra were hugely passionate about our product and contributing to the social change our platform will make.

We knew that everyone at Kiandra was as invested as the Field team in ensuring the solution was a success."

Let’s discuss your next project

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