As of February 2020, Nexon Asia Pacific Pty Ltd has acquired the Technology Services and Security Solutions divisions of Kiandra IT. It's the same team, same service, just new colours. Your Kiandra team continues to be available for your support and account needs. Further information on Nexon's service offerings is available here.

Secure Managed Services

It’s a no-brainer that your Managed Services provider should also be responsible for keeping your business, systems and data safe from cyber threats — not just act as a service desk.

Our Approach to Managed Services

Our Secure Managed Services are designed to raise the bar on what providers should be delivering as their standard offering.

Benefit from a flexible package that includes everything you would expect from a Managed IT Services Agreement with fixed price business hours’ support, onsite support, antivirus and email management, website monitoring, virtual host management plus Office 365 administration and support.

On top of this, we integrate six critical security solutions. Together, these provide your business with the visibility of potential exposures and risks — helping to bring your business peace of mind.

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Monthly Reporting: Delivered by your Account Manager, this report will provide insights into attempted attacks against your organisation, eliminated threats, along with potential areas of vulnerability that require action.

Security Server Fundamentals: An ongoing process incorporating an audit of your organisation's server platforms and fundamental security components to reduce the risk of attacks against your environment.

Vulnerability Scan: An annual scan of your environment will be conducted to identify any vulnerabilities, with insights used ideally as a precursor to a more thorough security assessment.

Global Phishing Campaign: Twice a year, a customised global email phishing campaign will be rolled out across your organisation, followed by an in-depth presentation of the findings.

Password Audit: An annual audit to ensure staff are using secure passwords in your corporate environment, along with recommendations on how to improve password etiquette.

Security Awareness Session: A presentation from our Director of Technology Services, dissecting the current IT security threat landscape and how it affects your organisation.

Why Kiandra?

World-class IT management and support.
Backed by advanced security & monitoring.
No jargon. We ensure everything is easy to understand.
Fixed costs over 12, 24 & 36 months.
Flexibility - customise your package to suit your needs.