Self-service Portals

We take a customer-centric approach building self-service portals. Our software solutions not only empower the end-user to better access information, services and resolve issues – it also has the added value of helping your business run more efficiently.

What are the benefits?

More and more of our clients are reaping the benefits of reliable and dedicated self-service portals.

Increase site traffic by creating a better customer experience.

Reduce service costs by enabling end-users to find an answer to a problem or the information they need on their own.

Improve productivity by reducing calls and support tickets.

Bring personalisation to each customer as they login.

Case Studies



Website/Portal Redesign




We’ve recently launched ME Bank’s new website built in house by Kiandra utilising the Kentico CMS platform. We couldn’t be happier with the results, and neither could the client with the website taking out the Kentico Financial Services Site of the Year award!

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Platform Redevelopment




To continue to facilitate medical break-throughs and innovate, the MSBase Foundation needed to address a number of technical and usability limitations with the existing MSBase platform, so they reached out to the team at Kiandra for help.

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CUSTOM-BUILT VS OFF-THE-SHELF

Not sure whether you need a custom-built or off-the-shelf solution? To make your decision a little easier, we’ve weighed up the options for you. 

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Our Clients

Get a free consultation

Fill out the form to talk to our team about your self-service portal needs.