Challenge
The Authority was established to ensure the protection and sustainable development of land, vegetation and water resources within a boundary stretching from Geelong to Ballarat and along the coast to Peterborough. About 380,000 people live in the catchment’s 13,340 square kilometres of south-western Victoria and 175 kilometres of coastal fringe.
The Authority’s Citrix based ICT infrastructure was not meeting the needs of staff, difficult to add capability to and was complex to manage. The system had become antiquated and was in need of a modern upgrade and to support remote work and other online services.
The high-level requirements for the upgrade were:
- a simplified and less complex ICT environment
- increased staff productivity by providing the software tools the staff need
- enable the Authority to more easily and effectively collaborate with external partners
- provide a flexible environment which allows the addition of new capabilities without complex changes
- reduced ongoing support cost
- improved disaster recovery capability to enable the Authority to activate its business continuity plans if the need arises.
The Authority engaged Kiandra to provide a solution to address existing challenges and optimise the ICT infrastructure.