What is a vCIO?

Quite simply vCIO tacks the word “virtual” onto Chief Information Officer. But what it actually means is much more interesting and cost effective.

“Virtualising” the CIO role in a business means you get the benefits of having the latest technology to enable and enhance business operations, without the overhead of a C-level salary.

With the average salary of a CIO being close to $200,000 AUD, most small to medium-sized businesses (SMBs) cannot afford to have one in-house, nor do they have the complex environment to justify one full-time, which has given rise to the vCIO.

One of the biggest benefits of vCIO services is they can slide neatly into a flexible environment that fits in with the modern needs of SMBs, without the hefty price tag.

So what does a vCIO do?
A vCIO will work with your IT team, Managed Services Provider (MSP) or directly with the business if you don’t have either of these, in order to ensure technology and business strategies are aligned. All too often I see IT teams siloed, only being called-upon when someone forgets a password or spills coffee on their keyboard. How can IT effectively serve the business if that’s all they’re given?

The only way your business is going to be able to take advantage of all the latest in technology, is by getting IT input on corporate strategy and digital transformation.

A vCIO will:
  • Audit your technical landscape (everything from servers and laptops to software and spreadsheets)
  • Assess business processes and how they align with current technologies
  • Develop an IT strategy and roadmap detailing initiatives to uplift efficiencies, decrease costs and increase user-satisfaction
  • Make sure all of the above ACTUALLY HAPPENS
What do you do if you have an IT team or MSP but aren’t getting the above from them?

In Part 2, I’ll explain how a vCIO differs from your typical IT manager, and Part 3 I will elaborate how a vCIO can help you achieve business goals.