Quality Policy

For over 16 years Kiandra IT has been providing high quality IT services to organisations of all sizes. Kiandra has formalised this commitment to quality by earning AS/NZS ISO 9001:2008 certification - the international standard for quality management. 

This globally recognised certification highlights Kiandra’s focus on providing solutions and services that meet all regulatory and customer requirements and verifies its proactive commitment to continual improvement and effective customer focus.

With the highest level of industry certification and skills, Kiandra are experts in streamlining business processes by producing tailored infrastructure and software solutions, shrink-wrapped software, websites, and venture capital fuelled initiatives. Our highly skilled team of engineers, software developers, business analysts, web designers and account and project managers ensure that we have the ability to tackle any IT requirement.

At Kiandra we believe that an enjoyable workplace translates into engaged, passionate and innovative people who are motivated to excel in the work they do for our clients. We work hard to attract and retain very talented people to deliver excellence in the services and solutions we provide.

Our mission is to provide the best balance of proven and cutting edge technology and professional services, to consistently deliver real value and competitive advantage to our clients. Our objectives are to:

  • Maintain our position as one of Australia’s leading IT companies
  • Maintain the highest level of industry certification including Microsoft Partner Network gold Competencies
  • Continuously recognised as the top technology employer

Quality is at the forefront of our business dealings and our ISO 9001:2008 certified Quality Management System ensures that we are committed to: 

  • Providing IT solutions of the highest quality and design 
  • Achieving consistently high customer satisfaction
  • Providing our employees with an enjoyable and supportive working environment 
  • Implementing and continually assessing and improving our quality management system

This policy has been communicated to all staff, and all Kiandra IT personnel are expected to comply and work towards the requirements of the management system. Management will regularly review the system to maintain its suitability and effectiveness.

Cameron Brookes
Managing Director