User Experience Services
Kiandra’s User Experience (UX) services are centred around creating usable, intelligently-designed user interfaces, to maximise the uptake and success of your investment.
Our UX experts follow user experience best practices to ensure that the software is intuitive, enjoyable to use and lets your users accomplish their goals effectively and efficiently.
Whether you are looking to design desktop software, a mobile or web application, kiosk, touchscreen, website, portal or an intranet, Kiandra can help you ensure that your product anticipates and responds to the needs of users.
The goal throughout is to maximise the return on your investment: reducing training costs, increasing sales and brand awareness, and improving user satisfaction and productivity.
We don’t just build software that meets a set of functional requirements – we create positive experiences that makes the difference between software that is functional, and software that is desirable.
How Kiandra delivers
Kiandra’s UX services can be bundled or tailored to meet your requirements.
Our core UX offerings include:
User Research - We use varied research and analysis techniques (interviews, focus groups, task analysis, card sorting, market research, competitive analysis and user profiling) to uncover and understand the unique challenges involved in your project. This investigation gives us a detailed picture of your users, their expectations and motivations. Our designers then produce an evidence-based strategy for your product’s development, removing the guesswork from the design process and minimising project risk.
Design - Our user-centred design process will help you to produce a solution that’s intuitively structured and firmly anchored to your users’ needs and goals. We combine user-centred techniques with cutting edge visual design to connect your brand with your target audience. Using the latest technologies, such as HTML5, CSS3, Flash, Silverlight and WPF, we bring your interface to life, no matter what the platform.
Evaluation - Because your product is always evolving, we offer a range of evaluation and testing techniques (usability and accessibility testing, expert review, interviews and workshops) to help you stay competitive and compelling in your marketplace.
Experience and certifications
Our UX Designers and Developers use expert knowledge of digital strategy, user research, user-centred design, prototyping, web development and usability testing to create highly usable and appealing user interfaces.
They are qualified in the Adobe and Axure suites of UX tools and work closely with software developers to create compelling experiences for your users.
Kiandra has been awarded the Microsoft Partner of the Year 2012 for our software and web development skill, and usable, intelligently-designed user interfaces.