ESTA - Secure communications log and auditing system

Emergency Services Telecommunications Authority (ESTA) has legislative responsibility for handling Triple 0 calls, dispatching emergency organisations and providing emergency communications for Victorian communities.

Victoria covers a geographic area of 228,000 square kilometres and a population of over 4.5 million. ESTA works with emergency service providers to ensure that Victorians continue to have access to the best emergency communication service in the world.

Kiandra worked with ETSA to build a secure communications log and auditing system to enable an even higher level of review and quality control.

Kiandra's system, reviewing millions of entries, compares results with an external auditing system to ensure they match and that the information is accurate.

This system utilises the power of SQL server and SQL Reporting Services to produce a cost effective, high quality solution.