Case Studies

Below is a small selection of Kiandra's project and client case studies. For more examples or further detail, please do not hesitate to contact us.

Tahbilk – Wine Club and POS System

Tahbilk operates a number of brands including Dalfarras and is part of the larger group McPherson Wines. Total production is over 100,000 cases with over 10% being exported to the key markets of U.S.A., United Kingdom, Canada, New Zealand, Switzerland and the Scandinavian countries. Due to the rising popularity of the brand both nationally and globally, Tahbilk required a fast, highly available, user friendly eCommerce solution that would allow customers from across the globe purchase the popular wines, join loyalty programs as well as allow Tahbilk to easily fulfill and dispatch orders.

Melbourne Medical Deputising Service – Penetration Testing

MMDS is a leading medical service that is contracted by over 650 general practice clinics to provide urgent after hours care to patients, ensuring that when the need arises, patients are able to wait in the comfort of their homes for medical attention rather than call on an ambulance or hospital emergency department.

Due to the nature of the organisation and associated regulatory and compliance requirements, MMDS saw a need to protect itself from emerging security threats, and safeguard its confidential patient medical records, and organisational information from tampering and inappropriate distribution.

T2 - Infrastructure and Refresh Project

T2 offers Australia’s biggest range of beautiful, fragrant teas from around the world. T2 offers their wide range of teas through their 20 plus retail store network and a select array of quality restaurants, cafes, hotels, food purveyors and corporate clients around the globe.

With over 20 stores located throughout Australia, a global wholesale network and a 24/7 online ordering system via the internet, a highly available infrastructure was a vital component in minimising disruption to their core business strategy.

Jenny Craig - Infrastructure Relocation Project

After experiencing a period of strong growth, the Jenny Craig head office had outgrown its premises and needed to relocate to larger, more modern offices. The larger premises also afforded Jenny Craig the opportunity to bring its head office and call centre operation, located in a separate offices, under the one roof. Jenny Craig enlisted Kiandra IT as its preferred supplier to manage and deliver the successful relocation of its infrastructure.

Waterwatch – Cloud Based Data Management System

Kiandra was engaged by the Victorian Department of Sustainability & Environment (DSE) to design and develop a custom software, web-based solution to enable over 1500 volunteers to record water quality data that informs waterway managers about the health of Victoria's waterways and helps to identify emerging issues.

ANZIIF - Infrastructure and Consolidation Project

The Australia and New Zealand Institute of Insurance and Finance (ANZIIF) is the leading provider of education, training and professional development services to the insurance and financial services industry in Australia, New Zealand and the Asia Pacific region. With more than 15,500 members across 30 countries ANZIIF required a fast, highly available network infrastructure globally.

Corporate Family Tree

Kiandra IT teamed with FinSuite to provide a fast, automated way of creating the mandatory and complex, corporate entity relationship models (or corporate family trees) required by FSI organisations to make key decisions regarding the approval of transactions.

Global Connect e-commerce platform

Global Connect is a provider of pre-paid mobile phone and financial services, primarily to temporary/working visa holders who plan on staying in Australia for an extended period of time. Global Connect required a robust, mission critical, scalable and fully redundant solution with software and database architecture to support upwards of 60,000,000 transactions a month.

CapexPro large capital works project management system

CapexPro is a cloud-based or on-premise software solution for large capital works organisations. Capex Pro delivers millions of dollars of revenue improvements, interest and human resource savings.

Online Superannuation Calculator

The Online Superannuation Calculator utilises Microsoft Silverlight to provide a rich, interactive user experience to visualise projected retirement income and superannuation balance based on dynamic selection options.

Victoria Police - Police Bank

Kiandra's solution has provided a huge improvement to Police operations throughout the state, enabling Victoria Police to launch over 4000 additional days of experienced resource deployment for specific evidence-based targeted operations over the last 12 months.

ANZPAA - Outsourced IT start-up, support and maintenance services

Kiandra implemented a best practice HP BladeSystem solution and Cisco Catalyst gigabit Ethernet switches to provide a solid infrastructure platform upon which forms ANZPAA's technology environment.

Australian Orthopaedic Association (AOA) - CPD Online System


Kiandra's solution allows practising and non-practising surgeons of the AOA to record the details of activities that contribute to their certification.  Activities are categorised into one of five sections and are measured according to a points-based system. A summary of progress for the reporting period is displayed to members via an interactive dashboard.

Channel 31 - Flexivision Television Station Management System

Flexivision has been designed from the ground up to give television networks a powerful, modern and scalable solution for station scheduling management.  Flexivision is a solution tailored to the unique operating environment of each clients' structure and communicating systems and equipment.

Deakon - DotNetNuke Mentoring

Kiandra provide expert DotNetNuke mentoring and support, enabling a solution for a fraction of what it would have cost to outsource the entire project.

eNoteFile - Notetaking and filing freeware

Kiandra has been awarded Microsoft Worldwide Partner of the Year 2009 for our custom developed eNoteFile software and hosted server solution for eNoteFile Services.

Fosters - Fleet Management System

Foster's Group contracted Kiandra to produce a custom developed fleet and lease management system.  Fosters had investigated various off the shelf products as well as outsourced services, however a key aspect of the solution was the requirement for deep integration with many financial systems - which called for a tailored solution.

Health-Link Consultants - Website and Insurance Purchasing System

Health-Link's site balances a large data analysis engine with a fast point and click interface for purchasing health insurance.  It is also fully content managed, allowing Health-Link to make content changes themselves as required.

IBSA Website Solution

This tailored website and custom software solution includes full ecommerce functionality, vendor-lead product management, a review and feedback register, integrated event management, a survey system and document management.

Esanda - Credit risk management application

Kiandra built a credit risk management application to perform detailed assessments and email the result - fully automated.

Esanda - Customer price grade calculator

Kiandra developed a customer price grade calculator to determine customer credit risk rating based on detailed criteria.

ESTA - Secure communications log and auditing system

Kiandra built a secure communications log and auditing system to review millions of communication entries, and reconcile these against an external auditing system to ensure strict quality compliance.

Logie-Smith Lanyon Lawyers - Automated desktop deployment

Kiandra implemented Windows Deployment Services (WDS) to streamline the provisioning of desktop hardware and software. The solution allows a consistent software image to be deployed through the network and reduces the time and expense of installing new workstations and rebuilding existing ones.

Logie-Smith Lanyon Lawyers - Server Virtualisation

Kiandra designed and implemented a server virtualisation solution leveraging VMware Virtual Infrastructure suite on HP Proliant Server hardware. The virtualised environment consists of two primary VMware hosts and these run eight virtual guest servers with a multitude of roles.

MJE - IT support and management services

For over 8 years Kiandra has provided full end-to-end IT support and management services to MJE, complementing its internal IT resources.

Murdoch Childrens Research Institute - SAEFVIC Reporting System

Kiandra’s implementation of the SAEFVIC Reporting System provides unprecedented access for immunisation providers in reporting adverse events, facilitating an increase in reported cases over the previous in-house system.

People First Retirement Services - Server refresh and consolidation

Kiandra was engaged to implement Windows Server Enterprise 2003 and Exchange Server 2003 on a fully virtualised VMware 3 platform.

Royal Australasian College of Surgeons (RACS) - CPD Online System


The Kiandra developed CPD Online System is a re-certification management system that dynamically analyses and determines surgeon accreditation status based on their annual and triennial activities including meetings, conferences and publications.  Accreditation is calculated based on several levels of structured and conditional logic that incorporates every facet of surgeon activity.

Rural Health Workforce (RHWA) - Overseas Trained Doctors (OTD) Application

The Kiandra developed OTD application is a comprehensive solution that tracks and manages the recruitment of doctors by partner agencies into rural locations.

South-Eastern Office Supplies - Website and online store solution

South-Eastern Office Supplies (SEOS) engaged Kiandra to build a new CMS based website and online store solution.  The new SEOS store is targeted to be the best office supplies online store in the industry.

Toll Australia Group - Development, support and maintenance

Kiandra provides high quality, comprehensive and cost effective application development and support with guaranteed service levels.

UCI Projects - Server upgrade to support ERP rollout

Kiandra transitioned UCI's Small Business Server infrastructure to full Exchange Server 2003 and SQL Server 2005. The upgrade utilises VMware VI Foundation and Citrix Presentation Server technologies to further extend the infrastructure while reducing the number of physical host servers deployed and maintained.

Victoria Police – Incident Fact Sheet System


Now used throughout the State by around 10,000 users, the Kiandra developed Victoria Police Incident Reporting System has replaced a labour intensive process originally involving hand written forms, faxing and manual distribution.

Victorian Government eServices Panel

Kiandra has been appointed as a member of the Whole of Victorian Government eServices Panel, established and managed by the Chief Technology Office (CTO). The Panel is composed of high-quality eServices suppliers, pre-audited and quality checked for government.

VITS Language Link - Server refresh and SQL mirroring setup

Kiandra implemented a refreshed Microsoft Windows Small Business Server environment and upgraded their existing SQL Server environment to provide mission-critical failover functionality using SQL mirroring.

Kiandra Raven - software development, business intelligence and data platform suite for software development teams

Kiandra Raven is a software development, business intelligence and data platform suite for software development teams. Having been successfully incorporated into 30 custom software development and ISV projects in 2010, Raven is the essential tool for your next software development project.

Department of Sustainability and Environment - LandTraCS

The Department of Sustainability and Environment Transaction Centre in Seymour provides a state-wide service for the delivery of transactional work for all private use tenures on Crown land.  This central office provides a focal point for services requested through other DSE staff, solicitors / conveyancers, other agencies and directly by members of the public.