About Kiandra IT
Kiandra IT is one of Australia’s leading IT companies, ranking in as the top 16 place to work in the 2011 BRW Best Places to Work list.
For over 16 years, Kiandra IT (formerly Kiandra System Solutions) has provided high quality IT to organisations of all sizes. Since 1995, our wide range of products and services has enabled our clients to enjoy the benefits of a dedicated IT department and software development team, without the expense and difficulty of maintaining quality in-house resources.
Our highly skilled team of engineers, software developers, business analysts, web designers and account and project managers ensure we have the ability to tackle any IT requirement.
In addition, Kiandra has been awarded the Microsoft Partner of the Year 2011 for our software and web development skill, design and quality.
Read more about our services and products below:
Mission Statement
To provide the best balance of proven and cutting edge technology and professional services, to consistently deliver real value and competitive advantage to our clients.
Microsoft Partnership
Kiandra is a Microsoft Partner with Gold Server Platform Competency, Gold Software and Web Development Competency as well as Silver Midmarket Solution Provider Competency.
Each Microsoft Competency requires a minimum number of Microsoft Certified Professionals (MCPs) who have a demonstrated level of technical expertise and the proven ability to deliver solutions featuring the relevant Microsoft products. MCPs must pass certification exams developed by Microsoft.
Microsoft Partners typically offer several areas of technical expertise including infrastructure, networking, software development and websites, office automation, e-commerce, collaboration, business intelligence, and other leading edge disciplines. Microsoft Partner services include consulting, training, implementation, maintenance/support, and hosting services.
Whole of Government eServices Panel
Kiandra has been appointed as a member of the Whole of Victorian Government eServices Panel, established and managed by the Chief Technology Office (CTO). The Panel is composed of high-quality eServices suppliers. It is designed to streamline purchasing for Victorian Government Departments by providing a pool of suppliers with standard contract terms, a high level of quality assurance, and an established set of capabilities.
WA Government ICT Services Contract panel
Kiandra has been appointed to the Western Australian (WA) Government’s Information and Communications Technology (ICT) Common Use Agreement (CUA) 14008.
The CUA 14008 is a mandatory agreement for all WA public authorities purchasing ICT services.
Kiandra is listed under the Business Solution Services category which includes the establishment, implementation, management, maintenance and support of corporate applications (such as: ERP, HR, Finances, CRM, Supply Chain Management, Asset Management, Document Management and Library Management), core business applications, personal productivity systems, integrated data, voice and video services and web-based eBusiness application systems.
Quality Assurance Process
Kiandra is committed to the provision of quality systems, solutions and services that fulfil the expectations and needs of our customers. Our in-house QA regime applies many principles of SEI-CMM to our application development projects.
Kiandra has formalised its commitment to quality by earning AS/NZS ISO 9001:2008 certification - the international standard for quality management.
This commitment to quality also seeks to extract the best practice components from SEI-CMM, including a cycle of continuous learning and improvement, and incorporate them into our everyday quality culture.
Kiandra employs the following quality practices in the design and development of our solutions:
* Source control and configuration management
* Document management incorporating change and version control
* Defect tracking and resolution
* Rigorous system and acceptance testing
* Incident management and change control